HF equipped aircraft can connect to any telephone subscriber in the global telephone network through STORADIO. These phone patches are often used whenever the need arises for consultation by direct voice communication between Flight Crews and Ground facilities or vice versa. Usually our customers provide us with company phone numbers that they will use most often, and we store them in our system for quick auto-dial purposes. This expedites quicker phone patch transactions on the air and reduces human error.
When operating within our Service Area we encourage crew to always establish contact with us at the beginning of the flight and remain on SELCAL guard throughout the flight. This will ensure that you do not have any delays due to establishing communications with STORADIO. See also Communicating with STORADIO.
As a value-added service, we provide Flight Crews with MET Info with virtually no retrieval delay. Our system carries Actuals and Forecasts for all major stations within our Service Area and beyond.
At the time when crews give a position report, or when they establish SELCAL guard with us, they can also request us to read out the weather for their destination or En Route Alternate. This can reduce the cockpit workload a great deal as crews do not need to remember the exact time for the VOLMET transmission or wait for VHF range for ATIS.
As an added bonus, establishing and maintaining contact with us will lead to a situation where chances are much greater for successful Ground-to-Air traffic.
Since private phone patches cannot be connected on the monitored ICAO allocated frequencies, crew members are requested to advise us in the initial call-up that they wish to make a personal call. A suitable discrete non-aeronautical frequency is then assigned.
Crew members wishing to utilize this service will be assigned a Personal Billing number - or Stockholm Radio Account Number. We will then store the name and credit card number in our system in order to simplify future transactions.
Note: To keep costs to a minimum, crew members will not receive statements for any calls made. Application for a private STORADIO Account Number is simple. All we need is your:
• Credit card number
• Expiry date
• Full name of card holder
• Full address (optional)
• Airline/Company name and/or ICAO-code (optional)
to be sent to our email-address email@example.com (or by phone: +46-86017910 H24). We will promptly return your Account number for future use when calling us for private phone patches. This service is not available for corporate accounts. See: Corporate Account Fees for details.